Privacy policy
Effective date: March 26, 2026
HoHo Makes values your privacy. This Privacy Policy explains what information we collect, how we use it, and when it may be shared when you visit our store, place an order, contact us, or otherwise interact with us.
Information we collect
Depending on how you use the store, we may collect:
- Your name
- Your email address
- Your shipping and billing address
- Your phone number, if provided
- Order details, including the products you purchase
- Payment-related information needed to process your order through our checkout providers
- Messages you send through our contact form or by email
- Basic device, browser, and site usage information collected through cookies or similar technologies
How we use your information
We use your information to:
- Process and fulfill orders
- Send order confirmations, shipping updates, and other service-related messages
- Respond to questions, support requests, or issues with an order
- Reduce fraud and protect the store
- Improve the website, products, and customer experience
- Comply with legal and tax obligations
Shopify and service providers
Our store is hosted on Shopify. Shopify provides the ecommerce platform we use to sell our products. Your information may also be shared with trusted service providers that help us operate the store, such as payment processors, shipping carriers, and services that support store functionality, analytics, or customer communication.
Payments
Payment information is processed securely through our checkout and payment providers. We do not store your full payment card details ourselves.
Cookies and similar technologies
Like many online stores, we may use cookies and similar technologies to keep the store functioning, understand how people use the site, and improve performance. These technologies may remember things like your cart, your preferences, and how you interact with the store.
Sharing your information
We do not sell your personal information. We only share it when needed to run the store and serve customers, including for payment processing, shipping, fraud prevention, legal compliance, or technical support.
Data retention
We keep personal information for as long as needed to operate the store, provide customer support, meet legal, tax, accounting, or recordkeeping obligations, and resolve disputes where necessary.
Security
We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is completely secure.
Your choices
You can contact us if you want to ask about the personal information we have about you, request a correction, or ask a privacy-related question. Depending on where you live, you may have additional rights under applicable privacy laws.
Third-party links
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to the store, our practices, or legal requirements. The updated version will be posted here with a revised effective date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@hohomakes.com or through our contact page.